University of the Pacific has partnered with ECSI to provide borrowers' billing statements and process payments to your student account. Borrowers can make payments online 24 hours a day, 7 days a week.

Reminder, there are fees associated with certain types of payment methods.

ECSI Online Payments 

Log in to your ECSI account.

  • One-Time Bank Account Withdrawal
    Allows you to make an instant payment using a checking or savings account.
  • Recurring Bank Account Withdrawal
    Allows you to schedule a payment to be withdrawn from a checking or savings account. Recurring payments can be processed on the 1st, 10th, 15th, or 20th day of the month. (All loan payment due dates for University of the Pacific are the 1st of each month.)
  • Credit/Debit Card Payments (One-Time or Recurring)
    ECSI accepts MasterCard and Discover. For VISA, only debit cards are accepted.
  • International Payment (Only One-Time Payment)
    ECSI utilizes FlyWire to process international payments. FlyWire converts the payment to U.S. funds and transfers the money from the borrower's bank to ECSI's bank.

ECSI Over-the-Phone Payments  

Please call ECSI Customer Service at 888.549.3274.

Mail  

Please send your check or money order, payable to University of the Pacific (Z4)

Mail to:
C/O ECSI
PO Box 1287
Coraopolis, PA 15108

Website
http://home.ecsi.net/ 

Please note your account number (Pacific Student Identification Number 98#) in the memo line of your check or money order.

Payments in Person  

We accept cash and check payments at the Student Loans Office in West Memorial Finance Center on the Stockton Campus.

 

Contact Student Loans Department

Phone: 209.946.2446
Fax: 209.946.2653
Emailstudentloans@738628.com

Location
Finance Center, 1st Floor
3622 Stagg Way
Stockton, CA 95211

Mailing Address
University of the Pacific
Attn: Student Loans
3601 Pacific Ave
Stockton, CA 95211​​​​​​​

Office Hours
Monday through Friday from 8:30 a.m.–5 p.m.
Closed 12 p.m.–1 p.m. for lunch
Closed Thursday from 8:30 a.m.–9:30 a.m.